(985) SWIFT Administrator - BSTD

Full job description

Brief description

The main purpose of this position is to administer, maintain, install and support the South African Reserve Bank’s (SARB) payment system as well as the internal and external business processes of the Society for Worldwide Interbank Financial Telecommunications (SWIFT) for the SARB, the Southern African Development Community real-time gross settlement (SADC-RTGS) system and the South African Multiple Option Settlement (SAMOS) system.

Detailed description

The successful candidate will be responsible for the following key performance areas:

Respond to unplanned system outages by investigating, troubleshooting and remediating any incidents.

Establish and maintain stakeholder relationships with vendors to ensure the efficient running and maintenance of the payment systems (i.e. SWIFT Alliance suite, SWIFTNet Network and SWIFTNet WebAccess infrastructures as well as the SWIFT Hardware Security Model (HSM)).

Securely install and administer the payment systems to enhance the resilience, redundancy and continuity thereof.

Be responsible for delivering work that meets the time and quality standards set by more senior staff members.

Provide second-level support to end users in all departments (e.g. National Payment System Department, Financial Services Department and Financial Markets Department), including proactive preventative maintenance and upgrade of the payment systems.

Facilitate and coordinate the technical configuration (by vendors) to integrate payment systems into the SARB’s information technology (IT) environment.

Stay abreast of industry developments and best practice and apply these in the course of own work.

Improve and standardise work processes in the course of own work and ensure the application of standards and methods in the team.

Provide technical input (technical diagrams, technical procedures and work instructions) to the development of knowledge-based articles to preserve technical knowledge.

Industries: Banking

Function: Admin and Back office