2025 Data Center Operations Internship - UAE National , DCO

Description

Key job responsibilities

You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).

In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.

Duties Include

Hardware troubleshoot in servers which are not live with an AWS technician's supervision

Understand the importance to meet SLA’s against assigned trouble tickets

Follow the AWS technician's during network troubleshooting

Replace Media (SSD/HDD) according with AWS Data Tech guidance

Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs

Interact with third party vendors & contractors who are working on site

A day in the life

https://www.youtube.com/watch?v=NhMAOg79R2M

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar

UAE National with family book

Preferred Qualifications

Basic knowledge of Linux is an advantage

Basic knowledge of networking is an advantage

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Industries: Information Technology & Services

Function: Web Development