Oracle DBA L1

What you'll be doing

• Monitoring:

Closely observe database events, such as database availability, instance availability, and storage space utilization.

• Incident Management:

Log, categorize, prioritize, and track incidents reported by users or raised by monitoring tools.

• Problem Solving:

Provide initial troubleshooting and resolutions for common database issues, often utilizing pre-tested scripts or procedures.

• Escalation:

Identify and escalate complex issues to higher-level support engineers (L2, L3) for further investigation and resolution.

• Communication:

Maintain clear communication with users, providing updates on incident status and resolutions.

• Basic Configuration:

May be responsible for tasks like adding datafiles to tablespaces or resolving basic space issues.

Required Skills:

• Understanding of Oracle Database architecture and basic concepts.

• Familiarity with Oracle monitoring tools and procedures.

• Ability to identify and document incidents effectively.

• Basic troubleshooting skills for common database issues.

• Good communication and customer service skills.

Workplace type:

On-site Working

Industries:Consumer Services, Information Technology & Services, Management Consulting