EDI & Customer Data Intern

Job description

POSITION SUMMARY

The EDI & Customer Data Intern’s role is to support the onboarding and maintenance of IFCO EDI customers by assisting with daily error resolution and customer data reporting. Contributes to ensuring data accuracy and efficient EDI feeds for IFCO NA customers.

KEY RESPONSIBILITIES

• Monitor and respond to EDI-related communications to ensure timely resolution of errors and maintain continuity of data flow.

• Support the accurate and efficient implementation of new EDI feeds by assisting in onboarding activities and documentation.

• Collaborate with IFCO’s EDI provider and internal stakeholders to support the maintenance and optimization of EDI processes.

• Assist in validating and correcting customer data in MyIFCO to ensure data integrity and alignment with operational needs.

• Analyze reports to identify action items related to EDI transmission quality and escalate findings as needed.

• Partner with the Customer Data Solutions Manager to identify opportunities for process improvement and program scalability.

• Participate in reviewing existing EDI feeds to confirm the completeness and accuracy of RPC shipment data.

• Contribute to the expansion of IFCO’s EDI program by supporting efforts to onboard additional customers for automated RPC shipment reporting.

EXPERIENCE & QUALIFICATIONS

• Experience working in a business, data or administrative support setting (school program, job, or volunteer role).

• Demonstrated experience handling tasks independently or within collaborative teams.

• Preferred (not required) someone enrolled in a Business, Supply Chain, Information Systems, or related undergraduate program.

SKILLS AND KNOWLEDGE

• Strong written and verbal communication skills

• Ability to work well in a team environment

• Analytical and problem-solving skills

• Planning and organizational skills

• Computer literacy, including proficiency in standard business applications included in the Microsoft Office Suite

At IFCO, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We welcome applicants from all backgrounds, ethnicities, cultures, and experiences. IFCO is an equal opportunity employer. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

Industries:Packaging & Containers

Function: Telemarketing and Telecalling