Deputy Manager_Exchange Server2013/2016/2019,Exchnage On Premises,Patching,Upgrading,M365_Pune

•We are seeking a skilled and motivated L2 Support Engineer to join our team and support our Microsoft 365 (M365) services.

•Provide second-level support for M365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

•Troubleshoot and resolve technical issues escalated from L1 support, ensuring timely resolution.

•Assist in the deployment, configuration, and maintenance of M365 services.

•Monitor system performance and health, implementing corrective actions as needed.

•Collaborate with other IT teams to ensure seamless integration and operation of M365 services.

•Document support processes, solutions, and best practices.

•Stay updated with the latest M365 features, updates, and industry trends.

•Provide training and guidance to L1 support staff and end-users.

•Participate in on-call rotation to provide after-hours support as needed.

Essential:

Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus.

VOIS Equal Opportunity Employer Commitment India

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Industries:Information Technology & Services, Management Consulting, Telecommunications