Call Centre Agent

Full job description

We have an exciting opportunity for a young and energetic person to join our Contact Centre.

Duties and Responsibilities:

Customer relationship building management

Provide customers with product and service information

Problem solving tasks during shift

Handle and take full responsibility for customer related queries

Key Competencies and Skills

Strong verbal and written communication skills

Listening skills

Problem analysis and problem solving

Customer service orientation

Team work

Stress tolerance

Further requirements:

Grade 12

Minimum 2 years experience in a Call Centre

 

Industries:Automotive

Function: Telemarketing and Telecalling