Property Management Virtual Assistant

Job Responsibilities:

Respond to tenant inquiries via email, phone, and chat

Schedule property showings, maintenance, and inspections

Process rental applications and assist with tenant screening

Draft and manage lease agreements and renewals

Track rent payments, send reminders, and follow up on delinquencies

Coordinate with vendors for maintenance and repairs

Manage property listings on rental platforms and update as needed

Maintain digital records of tenants, leases, and maintenance

Generate reports (e.g., occupancy, maintenance, rent collection)

Provide support with property onboarding and offboarding

Assist with compliance tasks (e.g., lease regulations, property codes)

Use property management software (e.g., AppFolio, Buildium, Rentec)

Requirements

Bachelor’s degree in business management or any similar field

Proven knowledge & experience in Commercial Real Estate administration functions

Experienced in providing exceptional customer service

Familiarity with property management systems is desirable

Excellent communication and interpersonal skills

Strong organizational and time-management abilities

Proficiency in Microsoft Office and/or Google Workspace

Ability to work independently with minimal supervision

Strong attention to detail and problem-solving skills

Benefits

Permanent WFH Arrangement

Fixed day-shift Schedule (Australian time)

Work equipment provision

'Commensurate with experience' Remuneration Package

SUMO In-house & outdoor company events such as Team Building, Christmas Party, Quarterly Meet-Ups, Team Huddle

Industries:Construction

Function: Others