Client & Community Manager!

Key Responsibilities:

1. Client & Lead Handling (Sales + Relationship Building):

Be the first point of contact for people reaching out.

Talk to leads, guide them through our services, answer questions, and follow up regularly.

Help clients book sessions and feel comfortable in the process.

Keep track of leads and conversions using basic data tools.

2. Event & Community Coordination:

Help plan, organize, and execute wellness events, mental health check-up camps, and workshops.

Coordinate with speakers, volunteers, and the internal team.

Be present on-ground during events and sometimes lead or host them.

3. Appointment & Operational Support:

Send timely session reminders and follow-ups to clients.

Support therapists and team with daily coordination tasks.

Ensure smooth backend functioning of all services.

Who is this role suitable for?

Someone who has experience in sales, marketing, or client servicing.

Has worked in a wellness, education, healthcare, or service-based space.

Comfortable talking to people, following up with leads, and helping clients make decisions.

Lives in or around Mumbai (Western suburbs preferred) — since this is a hybrid role with offline responsibilities.

Skills We’re Looking For:

Strong communication (spoken + written)

Comfortable with basic marketing and follow-up strategies

Organized and responsible with tasks

Interest in mental health or wellness is a bonus

Tech-friendly with basic Excel/Google Sheets skill.

Industries:Alternative Medicine, Consumer Services, Education, Health, Wellness & Fitness, Hospital & Health Care