Project Manager | Hybrid | QC

Key Responsibilities:

Lead Project Delivery: Oversee the full project lifecycle of the project and program implementation, from initiation through to go-live and stabilization.

Timeline Management: Develop, maintain, and track the project timeline ensuring alignment with milestones, key dependencies, and business readiness targets.

Deliverables Oversight: Ensure that all project deliverables are clearly defined, assigned, tracked, and delivered on time and within scope.

Stakeholder Coordination: Act as the central point of contact for stakeholders, ensuring clear and timely communication across business units, technical teams, and executive sponsors.

SME & Training Coordination: Coordinate SME, end-user input, and training activities to ensure a smooth implementation and adoption process.

Change Management: Develop and implement a robust change management plan, including communications, training, and engagement to support end-user adoption and organizational alignment.

Risk & Issue Management: Proactively identify risks and issues and implement mitigation strategies to ensure successful delivery.

Governance and Reporting: Provide regular updates to project sponsors and governance bodies on project status, risks, and decisions required.

Requirements

Must have 2-4+ years’ experience in a program or project management role

Prior experience in the BPO or service industry is advantageous

Familiarity with HRIS systems is advantageous

Prior digital systems implementation experience is highly desirable

Certifications in Project Management or Six Sigma are preferred

Industries:Outsourcing/Offshoring

Function: Others