Foreign Pharmacy Grad - International Pharmacy Intern

Primary Job Duties & Responsibilities:

Customer Service

Greet each customer in a courteous and professional manner both in-store and at the drive thru window

Assist all pharmacy and front store customers with their questions and concerns

Answer telephone with a warm and friendly greeting

Request additional help and work with others to find solutions when needed to maximize customer satisfaction

Remove obstacles to make customers’ experiences easier when possible

Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale

Engage with customers and seek ways to create heartfelt, personalized moments during their visits

Regulatory

Maintain customer/patient confidentiality according to HIPAA and company standards

Communicate with customer/patient while protecting their confidential drug information

Comply with all federal and state laws, rules, and regulations

Comply with all CVS policy and standard operations procedures (SOPs) at all times

Meet requirements for state and federal licensure within an appropriate timeframe

Pharmacy Operations

Adhere to CVS workflow and ensure standards are maintained at all times

Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions

Resolve third party rejections and complete any manual claim forms

Perform all prescription pick-up procedures, in adherence of CVS policy and procedures

Access, input and retrieve any necessary information to/from the workstation

Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed

Assist with putting away drug orders (except Clls) as permitted by law

Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.

Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.

Counseling Under The Direct Supervision Of a Licensed Pharmacist:

Offer to counsel and direct customer to pharmacist if necessary

Field any medical questions when appropriate

Communicate and interact with all healthcare professionals to provide optimal care

When applicable, solicit information on a customer’s medical history to give appropriate medical advice

Practice and develop duties performed by pharmacists according to law

Leadership

Communicate with Field Management and Corporate as needed

Participate in all required store operational meetings

Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards

Support scheduling activities according to the needs of the business and workflow model

Coordinate/implement the training and development of Pharmacy Support Staff

Recognize others and celebrate success

Complete all required training programs

Education: Indicate the amount of education TYPICALLY required to fulfill the responsibilities of the role.

Required

High School Diploma or General Equivalent Development (GED)

Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy

Other License(s): active Pharmacy Intern license in state where district is located

Industries:Hospital & Health Care

Function: Medical & Nursing