Insurance Broker Assistant (AU) | Hybrid | w/ 30K Sign-On Bonus!

Key Responsibilities:

You’ll be right in the engine room—supporting the Managing Director and Broking team with work that actually matters:

• Binding policies and endorsements

• Processing new policies, renewals, endorsements, and remuneration adjustments

• Preparing renewal discussion notes and emailing out certificates of currency

• Lodging and following up on claims

• Managing debtors and tracking remuneration declarations

• Using Organise IT to file correspondence

• Providing top-tier admin support wherever needed

• Managing debtors – report from compliance and emailing clients (no phone calls)

• Basic CRM administration – further training will be provided

• Ad-hoc admin requests from Sales and Growth (excel spreadsheet work)

• Compliance Manager – support with basic reports, entering items in CRM as directed. You’ll be expected to hit time-sensitive KPIs—because in this game, timing is everything. We’re serious about standards and back people who take pride in hitting them.

Requirements

What We’re Looking For:

• At least 2 to 5 years AU General Insurance experience

• Experience in working in a Australian Brokerage company is only nice to have

• Experience in supporting Australian Insurance Broker is a must

• Experience with Commercial Insurance lines is nice to have only

• Tech-confident—strong with Office suite and common admin tools

• Exceptionally organised and detail-obsessed

• Strong communicator with a high level of personal presentation

• Serious about building a solid, valuable career through dedication and hard work

Industries:Outsourcing/Offshoring

Function: Others