F&B OPERATIONS MANAGER

Responsibilities

Business Operations

Collaborate with top management for strategic planning and execution to meet annual business objectives.

Fully responsible for financial performance, including budgeting, forecasting, and cost control for all outlets.

Monior and control all P&L items to ensure profitability.

Ensure all outlets adhere to hygiene and safety standards.

Take on additional tasks and projects as assigned by the company.

People Management

Develop and manage workforce planning and staffing forecasts.

Create a positive and productive work environment for all team members.

Implement and uphold customer service SOP standards across all outlets.

Work closely with HR for recruitment, onboarding, training, development, and retention of staff.

Optimize staff scheduling to achieve maximum productivity and efficiency.

Monitor and control labour costs to remain within budgeted levels.

Industries:Machinery

Function: Others