Customer Service | Voice | Project-based | with 5K Completion Bonus

Handles high volume of inbound and/or outbound calls in a timely manner

Addresses customer inquiries related to products, services, or account status

Provides accurate, valid, and complete information using the right methods/tools

Resolves customer complaints efficiently, aiming for first-call resolution

Escalates complex issues to appropriate departments when necessary

Follows communication scripts and guidelines when handling calls

Maintains customer records by updating account information

Job Qualifications

Minimum educational requirements: High School graduate (Old Curriculum) or Senior High School graduate

Amenable to start as soon as possible

Amenable to work onsite and shifting schedule

Detail-oriented with strong organizational and multitasking skills

Good communication and comprehension skills

*Terms and Conditions apply

Industries:Management Consulting

Function: Others