
Urgent Non Voice Account CSR US Technical!
Conduent
Job Description
QUALIFICATIONS:
Good Communication Skills
Completed at least 2yrs in College or Senior High Graduate
Willing to work on night shift or shifting schedule
Should have all the pre-employement documents (SSS, Pag-ibig etc)
Willing to work in Conduent, Mall of Asia
Job Description
• Responsible for the delivery of the KPIs of the immediate team, including quality, productivity and compliance parameters.
• Delivers regular and timely coaching and feedback to the team members to enhance performance.
• Ensures proper and timely dissemination of all processes and business updates to the team, based on client requirements.
• Supervises the team members, identifying and addressing developmental issues, coaching opportunities and recommending training interventions.
• Accountable for analyzing known best practices for continuous improvement.
• Responsible for the enforcement of organizational policies and procedures to ensure compliance.
Recruitment Process:
Online assessments
Over-the-phone interview/s
Initial Screening
Initial Interview
Industries:Information Technology & Services
Function: Others
Job Skills
- Analytical Skills
- Microsoft Office
- Operations
- Time Management
Job Overview
Date Posted
Location
Offered Salary
20000 - 25000 PHP permonth
Expiration date
Experience
Qualification
