Sales Consultant - Fine Jewellery

Job description

Job Title: Sales Consultant – Fine Jewellery

Location: Fort, Mumbai

Type: Full-Time | On-Site

About the Client

Our client is a reputed fine jewellery house based in Fort, Mumbai, known for its timeless craftsmanship and personalized service. With a focus on elegance, quality, and customer experience, the brand caters to a discerning clientele seeking bespoke and exclusive jewellery pieces.

This hiring is facilitated by SMB Catalyst, a boutique consulting firm helping small and medium businesses scale through strategic, operational, and talent interventions.

Role Overview

We are looking for an enthusiastic and customer-focused Sales Consultant to join our client’s team. This role requires someone with a keen eye for design, a passion for fine jewellery, and strong interpersonal skills to deliver an exceptional client experience.

As a Sales Consultant, you will play a key role in building relationships with clients, understanding their needs, guiding them through product selection, and ensuring a seamless and memorable buying journey.

Key Responsibilities

- Greet and engage clients, offering personalized assistance throughout their in-store experience

- Understand client preferences and recommend suitable jewellery pieces with confidence and knowledge

- Share the brand’s story, craftsmanship, and value with passion and authenticity

- Maintain accurate records of sales and client interactions using internal systems

- Build and nurture long-term relationships with clients for repeat and referral business

- Ensure the showroom is maintained to the highest standards of presentation and readiness

- Collaborate with the internal team on stock updates, new arrivals, and customer feedback

Qualifications & Desired Traits

- Prior experience in luxury retail or jewellery sales is preferred

- A strong interest or background in art, fashion, design, or aesthetics

- Excellent communication and interpersonal skills

- A genuine service mindset with the ability to connect with high-end clientele

- Detail-oriented with strong organizational and follow-up abilities

- Ability to build trust and rapport with clients

- Bachelor’s degree in Business, Marketing, Design, or a related field is advantageous

Why Join

- Work with an esteemed fine jewellery brand in the heart of South Mumbai

- Be part of a culture that values elegance, creativity, and customer delight

- Enjoy opportunities for long-term career growth in the luxury retail space

Industries:Business Supplies & Equipment, Marketing & Advertising, Sales