Front Desk Officer

Greeting and thanking guests in a sincere, friendly manner.

Checking guests in on arrival and out on departure.

Posting charges to appropriate guest accounts.

Anticipating and addressing guests' needs, and resolving their problems and complaints.

Assisting guests with disabilities.

Operating switchboard and assisting with inquiries.

Assisting the reservations manager with taking reservations.

Industries:Consumer Services, Human Resources

Function: Others