Consultant, Cash (Level 2)

Full job description

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, Eastern Cape, Port Elizabeth, Port Elizabeth

Job Type: Full-time

Job Ref ID: 80183772A-0001

Date Posted: 5/15/2025

Job Description

To attend to any cash (and/or forex) related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Minimum Qualification:

NQF Level 5

Experience Required:

Client Coverage

Personal and Private Banking

3-4 years branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs

Familiar with the legal aspects regarding cash and forex handling

Knowledge of other departments and their functions within a branch

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Examining Information

Exploring Possibilities

Following Procedures

Technical Competencies:

Application & Submission Verification (Business Banking)

Banking Process & Procedures

Customer Acceptance & Review (Consumer Banking)

Customer Understanding ( Consumer Banking)

Processing

Product Knowledge (Consumer Banking)

Industries:Banking

Function: Others