Supervisor- Local Telco Account (PASAY)

ob Track Description:

Assists others in achieving goals.

Broad technical expertise and industry knowledge.

Ability to manage hiring and termination actions and training for multiple employees.

Manages performance appraisals and pay reviews for team members.

Accountable for functional, operational, and program management.

General Profile:

Supervises daily tasks of the business, technical support and production teams

Responsible for team results

Works within established precedents and practices.

Evaluates and organizes information to solve for problems and challenges

Ability to work without supervision.

Responsibility Statements:

Delivers quality, productivity, and compliance KPI reports.

Coaches and gives feedback to team members to enhance performance.

Shares processes and business updates with the team.

Supervises the team to identify coaching opportunities.

Recommends training interventions when necessary.

Outlines best practices for associate growth and improvement.

Performs other duties as assigned.

Complies with all policies and standards.

Industries:Information Technology & Services

Function: Others