Technical Operations Manager

Main Duties & Responsibilities

Deliver project plans and workflows.

Monitor project integrity and delivery timelines.

Do project risk analysis and take appropriate measures to mitigate the risks.

Maintain front-end engagement and communication lines.

Develop and maintain assurance plans and workflows.

Oversee and track the performance of all working functions.

Receive, validate, log, and process project delivery data.

Monitor project implementation schedules and calendars.

Maintain inter-departmental interactions and workflows.

Produce periodical delivery performance, service assurance trackers and reports.

Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.

Assess project risks and issues and provide solutions where applicable.

Ensure stakeholder views are managed towards the best solution.

Create a project management calendar for fulfilling each goal and objective.

Provide daily technical reports for the project’s progress.

Qualifications, Skills & Experience

Bachelor’s degree in Engineering or Information Technology.

A minimum of five years of relevant experience in technical, consulting, or professional services related to systems security.

Well-developed IT and technical aptitude, with a demonstrable understanding of how to support the service delivery process.

Proactive in security systems research and development.

A clear understanding of project management and deployment circle from start to end

Driven need for success, highly energetic with a strong hands-on, “can do” approach.

The successful candidate must have a fundamental breadth of technical knowledge in digital security.

A high level of business acumen and experience, bringing technology solutions to solve business challenges.

Smart, adaptable, and open-minded.

Personal Qualities and Behaviors:

Good organization skills

Excellent communication skills

Must be able to work as part of a team

Confident and assertive

Excellent customer service skills

Focus on results

Able to work as part of a team and build relationships with others

Industries:Management Consulting

Function: Others