
Executive Relationship Manager – Executive Banking
Co-operative Bank of Kenya
Job Description
The role
Reporting to the Branch Manager/Executive Center Manager, the successful jobholder will be expected to:
Manage and grow a portfolio of High Net Worth (HNW) clients, offering personalized banking and wealth solutions aligned to their financial goals.
Acquire and onboard new HNW clients, strengthening our client base through strategic business development and strong relationship building.
Serve as a trusted advisor, regularly reviewing client portfolios and ensuring solutions remain suitable and aligned to their evolving needs.
Collaborate across teams, including wealth, credit, operations, and product houses, to deliver seamless, end-to-end banking experiences.
Champion service excellence, providing proactive support and advice that embeds client loyalty and satisfaction.
Build a personal and professional profile in your region, networking strategically to attract business and enhance the Executive Banking brand.
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications:
A bachelor’s degree in a business-related field. A master’s degree and/or professional qualifications in financial planning or investment management will be an added advantage.
Proven experience in Relationship Management, Sales, and Customer Service—preferably in Premium, Business, or Corporate Banking.
Understanding of financial advisory principles, customer lifecycle management, and credit fundamentals.
Strong interpersonal and influencing skills, with the ability to build rapport and trust with sophisticated clients.
Excellent organizational and communication skills.
A strong sense of ownership, accountability, and passion for delivering exceptional client experiences.
Industries:Banking
Function: Others
Job Skills
- Organizational Skills
- Interpersonal Skills
- Communications
- Relationship management
Job Overview
Date Posted
Location
Offered Salary
Not disclosed
Expiration date
Experience
Qualification
