Work From Home Customer Service

About the job

We’re seeking motivated professionals who are passionate about helping others and ready to take control of their careers. In this full-time remote role, you’ll provide families and individuals with personalized advice and protection solutions — all while working flexible hours from the comfort of your home.

How You'll Contribute

• Contact pre-qualified leads to schedule Zoom meetings with potential clients.
• Conduct virtual presentations to explain benefit programs and guide clients through enrollment.
• Build and maintain trusting relationships with new and existing clients.
• Work closely with your manager to set performance goals and consistently meet or exceed them.
• Manage your schedule independently while delivering an excellent customer experience.

What Makes You a Great Fit

• Coachable and growth-minded individuals eager to learn new skills.
• A genuine passion for helping people and making a difference.
• Must hold (or be willing to obtain) a life and health insurance license — support provided if you don’t yet have one.
• Strong communication and interpersonal skills with a positive attitude.
• Background in sales or customer service is an asset but not required.
• Basic computer literacy and a reliable laptop or desktop computer (Chromebooks/tablets not compatible).
• Must reside in the U.S. and be fluent in English.

Perks & Benefits

• 100% Remote
• Full-Time Career
• $67K+ avg 1st year $118K avg 2nd year commission + bonuses
• Benefits Package: medical, dental, and prescription
• Excellent Training with experienced agents and managers
• Quality Leads Available: no cold calling
• Flexible Schedule
• Renewal income
• Recognition through promotions, bonuses, and awards