Office Administrator

Key Responsibilities:

Administrative Support:

Scheduling & Coordination: Managing calendars, organizing meetings, and coordinating events.

Record Keeping: Maintaining accurate records, filing documents, and managing databases efficiently.

Communication: Handling phone calls, emails, and correspondence; directing inquiries appropriately.

Office Management: Ordering supplies, managing office equipment, and ensuring a well-maintained workspace.

Documentation & Reporting: Preparing and formatting documents, reports, and presentations as needed.

Operational Support:

Data Entry: Accurately entering and managing information in databases and spreadsheets.

Report Preparation: Creating insightful reports and presentations to support decision-making.

Problem Solving: Identifying and resolving office issues swiftly and efficiently.

Process Improvement: Assisting in the development and implementation of office procedures to enhance productivity.

Human Resources Support:

Hiring & Onboarding: Assisting in recruitment processes, scheduling interviews, and onboarding new employees.

Training & Development: Organizing training programs and supporting employee development initiatives.

Employee Relations: Addressing staff concerns, fostering a positive work environment, and assisting in conflict resolution.

HR Documentation: Maintaining personnel files, contracts, and HR-related records.

Customer Service:

Inquiry Handling: Responding to customer inquiries, complaints, and requests professionally and efficiently.

Issue Resolution: Providing timely solutions to customer concerns, ensuring satisfaction.

Relationship Building: Developing and maintaining positive relationships with clients, suppliers, and stakeholders.

Front Desk Management: Assisting visitors, managing reception duties, and creating a welcoming office atmosphere.

Requirements:

Must be a female aged 25 to 30 years.

Previous basic human resource experience is an advantage.

Strong communication and interpersonal skills.

Proficiency in office management tools and software (e.g., MS Office Suite).

Ability to multitask, prioritize tasks, and work under minimal supervision.

Professional demeanor with a proactive and problem-solving mindset.

Industries:Retail

Function: Admin and Back office