Customer Service Representative

About the job

🚨 Now Hiring: Customer Service Representative | Vaughan, ON

Auto Trim DESIGN is seeking a seasoned Customer Service Representative with proven industry experience to join our team.

For over 40 years, we’ve built a reputation as a trusted partner in high-quality graphics and signage—delivering everything from precision door lettering to full-scale vehicle wraps. Backed by 105+ years of combined expertise, our team is driven by craftsmanship, reliability, and long-term client relationships.

This role is best suited for someone who understands the pace, expectations, and nuances of the signage/graphics industry—and takes pride in delivering a seamless customer experience from first contact to final delivery.

What you’ll be responsible for:

• Managing client communications with professionalism and attention to detail

• Guiding customers through projects, ensuring clarity, accuracy, and satisfaction

• Resolving challenges proactively and efficiently

• Supporting internal coordination to ensure projects are delivered to standard

What sets you apart:

• Direct industry experience (required)

• Strong business communication and relationship management skills

• A solutions-oriented mindset with the ability to anticipate client needs

• Confidence operating in a fast-paced, detail-driven environment

📍 On-site | Vaughan, ON

If you’re looking to bring your industry experience to a team that values quality, accountability, and long-term relationships, we’d welcome the conversation.

Apply directly or reach out to connect.