Customer Service Center Representative

About the job

Location: Regina & Saskatoon, SK

Requisition ID: JR0000851

Status: Two (2) Permanent Full-time & one (1) Temporary 18 month term

Job Close Date: March 5, 2026

SGEU Level:6 $27.05 - $32.90

We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well-being.

We are looking for a CSC Rep to help grow our business and contribute to our future.

The Customer Service Center Representative primarily provides support for registry services including the Land Registry and Personal Property Registry (PPR) and Bank Act Security Registry (BASR). Reporting to Customer Service Centre Manager, other highlights include:

• Provides instruction to clients from corporations, the public, government officials, banks and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet registrations/rejections, procedural inquiries, and registration questions.
• Ensures accurate and complete registration processing through review, examination, and research of packets/submissions.
• Performs accounting duties using the Client Account Management System daily, including financial and clerical transactions.

What you’ll need:

• A two (2) year post-high school Diploma (or) equivalent training and/or experience, as well as experience in a front-line customer service environment.
• Knowledge of administrative office procedures and processes.
• Knowledge of MS Office products and applications.
• Knowledge of basic accounting theories and principles.
• Candidates with experience in a regulated, detail-orientated environment will be considered an asset.

What we offer:

We believe in progress with purpose.

• Innovative technology
• A record of sustainable growth,
• Investment in diversifying lines of business

We support your growth.

• Career development opportunities
• Education support

We care about people.

• Competitive salary and benefits package
• Hybrid work schedule
• Recognition programs