Service Coordinator - intern

Full job description

We provide IT Consultancy, Technology Solution Design , Project implementation and Support Services to various industry verticals including on-site engineer and 24/7 on-site support. We have a BIG team of dedicated and certified engineers on different technology streams like Networking, Security, Virtualization, Cloud and Cyber Security. We help our clients to meet the challenge of implementing and growing a secure, scalable and reliable enterprise infrastructure platform.

Description:

We are looking for a motivated and detail-oriented Service Coordinator Intern to join our Sales Team at Emtech Computer Co L.L.C., a fast-growing IT Solutions provider. This internship offers a hands-on opportunity to gain real-world experience in service coordination, client communication, and sales operations. Successful interns may be offered a full-time position based on performance and business needs.

Key Responsibilities:

Coordinate and support the sales process from lead generation to final delivery.

Prepare quotes, proposals, RFP/RFI responses, and presentations in collaboration with the sales and technical teams.

Manage the system, ensuring accurate and up-to-date customer information and sales pipeline tracking.

Schedule client meetings, demos, and follow-ups.

Serve as a liaison between customers, sales team, and IT/engineering teams to clarify solution requirements.

Track and report sales KPIs, forecasting, and customer feedback.

Ensure contracts, SLAs, and documentation are accurate and delivered on time.

Support marketing campaigns and product launches with relevant sales materials and coordination.

Stay updated on IT products, services, and industry trends to effectively support the sales process.

Job Types: Full-time, Internship

Industries:Information Technology & Services

Function: Admin and Back office