Senior Manager, Development - Process Mining, DFT

Job Summary

Strategy

• Contribute to future evolutions of the process mining engineering framework

• Review and adopt technological advances in large scale data management and engineering

• Partner with other functions to embed holistic process tracing in systems and operations across the bank to maximize process mining coverage and thereby achieve targeted efficiency outcomes.

Process Mining

• Managing the solution intent / Architecture for process mining solution in the bank

• Clear understanding of all SIA and data privacy controls

• Experience in building dataiku jobs to upload the data and push to data storage layer

• Manage data transformations on Trino and Apache Iceberg

• Understanding of big data / Cloud data platforms

• Building a modular process mining data framework to maximize data transformation scalability, reuse, robustness, and performance

• Technical project delivery and ongoing maintenance of data pipelines

• Monitor ETL runs and optimize execution speed and robustness

• Embrace professional software development and large-scale data engineering practices

• Assimilate unknown process domain and terminology quickly

• Correlate process execution with underlying data traces; locate, explore and quality-assess

• Guide data scoping and technology toolset selection to streamline project delivery

• Collaborate with PM architecture for data quality and business volume validation

• Develop delta update methodology and procedures

• Validate information across multiple stakeholders and distil common threads and recommendations

• Mitigate risks and impediments for project delivery

• Nurture relationships, build network across key roles in business

• Reflect on impact of changes in data scope and/or analysis approach and mitigate related risk early

Long Description

Risk Management

• Identify and raise risks and missing/ineffective controls

• Engage process and risk owners to ensure mitigation of raised risks and missing/ineffective controls.

Governance

• Refine technical PM delivery methodology and tracking of optimization potential

• Contribute to the technical PM training curriculum

• Nurture and streamline collaboration model with (business-centric) PM architecture team

• Capture lessons learned and derive/design improvements on the PM data transformation

• Be aware and understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matter

Key stakeholders

• Global Process Owners (“GPO”)

• Product Owners (“BPO”)

• Process/Subject Matter Experts

• Process Operators

• Operational Excellence, Transformation and Lean Practitioners

• Process Tooling

• Corporate Functions – incl. Finance, Legal, Tax, Risk, and Audit

• Solution Architects

• Enterprise Architecture

• Technology - DFT

Role Specific Technical Competencies

• Process Management (BPI / BPA)

• Problem Solving

• Metrics / Measures

• Data Engineering (e.g. Python, PySpark, SQL, Hadoop, Apache Iceberg, DataIku, Trino)

• Stakeholder Engagement

Industries:Architecture & Planning, Information Services, Information Technology & Services