Sales Coordinator

Job Description

Wrist Shared Service Center is looking for a Sales Coordinator who will provide customer service support to improve the productivity of the Sales Department in the Wrist branches.

What you'll be doing:

Email Management

Acknowledgment of Requests for Quotation (RFQ)

Attends to customers’ inquiries with regard to items, such as photo specifications and certificates in coordination with the buyers.

Attends to general inquiries, such as Cash Price List, IHM requests, Posted Invoices, and Wrist Service Center (WSC) clarifications

Forwards to the Accounts Receivable (AR) team for the payments of customers.

RFQ Management

Attends to customers’ Requests for Quotation (RFQs) revisions

Checks and amends customer/invoice accounts of uploaded sales quotations and assigning BTO requesters

Sends quotations to the customers upon instruction of the branch

Checks and uploads imported stage integrated RFQs - which port of call shall be checked prior to pushing to the correct branch.

Assists Sales PIC in sales pricing, as per instructions

Order Management

Attends customers’ order revisions and coordinates with WSC if not yet confirmed or to buyer if there are changes in the Sales Orders

Handles Maersk Line orders

Assists in direct orders to price lock as needed.

Confirms and acknowledges orders as needed.

Chases Proof of Delivery (POD) and short supplied items’ communication to customers.

Assists in initial investigation for undelivered orders and credit issues, if needed.

What we're looking for:

Bachelor's Degree Graduate

Sales or customer service experience preferred

Strong problem solving, communication and interpersonal skills

Proficiency in MS office applications.

Good command in both spoken and written English

Industries:Automotive

Function: Sales