Loan Admin Coordinator - Hybrid

About Us

We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.

Position Duties

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Operational Excellence

• Co-ordinate the end-to-end onboarding and offboarding processes for all Client employee brokers and franchisees.

• Work with key stakeholders including Client staff, suppliers and other third parties to deliver outstanding onboarding and offboarding experiences.

• Manage franchise agreement documentation including generating new agreements, renewal agreements, working with stakeholders and ensuring they meet regulatory requirements.

• Ensure all required broker documentation is completed correctly, stored securely and maintained, including franchise agreements, broker contracts, and broker compliance documents.

• Assist franchisees with onboarding and offboarding their staff, including offshore staff.

Support & Administration

• Provide ad hoc support to the operations, business support, recruitment and distribution functions.

• Proactively identify issues and solutions.

Industries:Outsourcing/Offshoring

Function: Admin and Back office