Ho Product Support-cms-ho

**Job Description**:

Global Transaction Services Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business) to trade finance (import services, export services, funded & non-funded products and remittances),

We are currently looking for member in Product Support Team who can support Corporate/CA customers dealing with Consumer & Commercial Bank.

Job Profile

Product Support Team is expected to help internal as well as external customers in understanding, structuring & execution of Cash Management. This team will be supporting all the verticals under Consumer & Commercial Bank which includes Branch Banking, Privy, Wealth, TASC, Agri, WCG, ECG etc.

Job Role

- Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend.

- Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today needs.

- PAN India Interaction with potential customers/branches to understand the Escrow requirement and supporting the sales team in end to end closure.

- Establish high level of relationship and Tie ups with Merchant Bankers, Law Firms and NBFCs PAN India.

- Train & enable Branch Banking Teams to sell CMS Structured Products - Escrow, Nodal, RERA & Dividend.

- Run the different education/knowledge series campaigns to create awareness on CMS products

- Support Consumer & Commercial Bank channel for product & documentation related queries.

- Remotely assist the Relationship manager/Branches to close a deals.

- Help branches in generating leads & do the regular follow up on the leads

- Understand specific MIS requirement of the customers and create reports accordingly.

- Remotely enable the branches to structure the CMS deals.

Publishing Monthly Structured Product Dashboard.

Job Requirements

Personal

- Must be a self-starter

- Must be sales oriented

- Must be proactive and with high energy levels

- Must be analytical, practical and have aptitude for trouble-shooting.

- Must have excellent interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic.

- Should have good communication skills - written and verbal.

- Good knowledge of MS Office & MIS Tools

- Preferably an Engineer with MBA/CA

- 2-4 years of post MBA experience in CMS Sales, Product, Implementation, Branch Banking or Operations

Professional

- Must be able to settle in an environment requiring entrepreneurial/ building skills

- Must have average knowledge of CMS Payment & Collection Product

- Keen interest to sales, structuring and implement deals

- High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines

- Excellent communication, negotiation, and planning skills

Personality Traits

- Excellent communication skills

- Enthusiastic, Spontaneous, Flexible

- Team Player

- Dedicated, Disciplined & Trust Worthy

- Optimistic, Perfectionist, Hardworking & Confident

- Tech Savvy & Innovative

Industries:Banking, Insurance, Investment Banking