Senior Road Freight Specialist

Key Tasks

Coordinate development and implementation of the Saloodo! operations strategy and plans leveraging our unique digital Saloodo! platform

Ensures that Saloodo! provides consistent customer experience to carrier & shippers – considering local requirements as needed

Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business

Monitor the day-to-day operations of the team to provide smooth logistics operations

Supervise and resolve issues in delivery of activities to ensure smooth operational flow

Ensure planning and management of human resources, materials and logistics infrastructure to deliver logistics services to our clients

Support other team members by supervising operations and provide backup for absence/ peaks in operational activities

Conduct regular reviews with Carriers on operational performance and delivery against the agreed performance objectives

Analyse daily, weekly and monthly development of key KPIs

Support business development/ account management on contractual/ commercial issues

and customer/ Carrier renewal planning

Identify and propose opportunities to grow business with and retain existing customer base, and support development and execution of customer business plan

Communicate policies and ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality

Detect issues, identify opportunities and implement practices focusing on delivering improvement and enhanced productivity

Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! platform

Collaborate with country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings

Establish regular carrier meetings and ensures that these are conducted for all key carriers quality

Oversee, develop and manage all road freight operations

Now, here’s what we need from you.

Extensive knowledge in export & import Operations

CCO certified user on CW1

Admin user capability on SALOODO!

Good administration skills

Industries:Package/Freight Delivery

Function: Others