Shop Manager - Nairobi & Western Region

Key Responsibilities

Drive the Revenue & Profitability of the Shops within allocated Retail cluster

Reports & Sales projections/planning

Enforce SOPs across all Stores within the Cluster

Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and consistency in animation activities inside or outside the shop

Manage balance between consignment stocks and DFP sales with an objective of maximising device sales

Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations and reporting.

Audit adherence to policies and procedures and take the necessary actions i.e. Team Training, execute stock takes, customer experience surveys

Internal & External Stakeholder Engagement

Represent the company in relation with local authorities, proactive attitude to local authorities in order to seek business and promotional activities

Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.

People & Performance management – Drive performance culture, holding weekly meetings with the teams, manage staff welfare, manage staff retention/attrition/replacement

Requirements

Qualifications- Academic and Professional

Bachelor’s Degree in Business, Marketing or related field

Experience

2 – 3 years’ experience in sales and retail management

Industries:Human Resources

Function: Others