Customer Relations Team

About the job

Company Description

PT Victory International (Cabang Jakarta Kuningan) is a financial services company that acts as an official and regulated broker. VIFX provides online trading services for forex, stock index, and commodities. They offer services such as foreign exchange, futures index, commodities, CFD, market information access, and guidance for successful trading and investing.

Role Description

This is an internship role for a Customer Relation position located in South Jakarta. The Customer Relation Intern will be responsible for customer retention, satisfaction, communication, customer support, and service on a day-to-day basis.

Qualifications

Customer Retention and Customer Satisfaction skills

Strong Communication skills

Customer Support and Customer Service skills

Ability to work in a fast-paced environment and handle customer inquiries effectively

Excellent interpersonal skills and the ability to build rapport with customers

Fluency in English and Bahasa Indonesia

Previous customer service experience is a plus

Currently pursuing a degree in Business Administration, Marketing, or related field

Industries:Financial Services

Function: Telemarketing and Telecalling