Assistant Waiter/ess

Full job description

Job Description:

Position: Assistant Waiter/ess



Responsibilities:

Table Setup and Maintenance: Assist in setting up tables, ensuring proper arrangement of tableware, glassware, and linens. Maintain table cleanliness and ensure sufficient supplies are available throughout service.

Beverage and Food Service: Assist wait staff in delivering food and beverages to guests, ensuring accuracy and timely service. Collaborate with the bar staff to refill water glasses and assist with beverage orders as needed.

Guest Assistance: Provide friendly and attentive service to guests, attending to their needs, inquiries, and special requests promptly and professionally. Anticipate guest preferences and ensure a high level of customer satisfaction.

Order Processing: Assist with taking guest orders accurately and efficiently, relaying them to the kitchen and bar staff. Ensure guest dietary preferences, allergies, and special requests are communicated appropriately.

Table Clearing and Reset: Clear tables efficiently, removing used dishes, glassware, and utensils promptly. Reset tables promptly and maintain their cleanliness and readiness for incoming guests.

Assistance with Special Events: Support the wait staff during special dining events, buffet service, and themed nights. Assist in food and beverage setup, replenishment, and ensuring a smooth flow of service.

Hygiene and Safety: Comply with strict hygiene and safety standards, including proper handling of glassware, adherence to food safety protocols, and responsible alcohol service.

Team Collaboration: Work closely with the wait staff, kitchen team, and other departments to ensure smooth service operations and exceptional guest experiences.

Dining Room Setup: Assist with dining room setup, including table arrangement, decoration, and any required adjustments based on guest reservations and preferences.

Administrative Support: Assist with administrative tasks such as menu printing, inventory control, and other related duties as assigned.

Qualifications:

Customer Service: Strong customer service skills with a friendly and positive attitude. Excellent communication skills to interact with guests and team members professionally.

Industries:Staffing & Recruiting

Function: Others