Service Management Intern

Job description

Service Management Intern

Location: Marietta, GA

Type: Internship (Part-Time/Full-Time)

Department: North America Services, Amazon

Reports To: Senior Service Contract Manager

Overview:

We are seeking a motivated and detail-oriented Service Management Intern to join our team. This internship provides an exciting opportunity to gain hands-on experience in a fast-paced environment, where you’ll support critical service support initiatives. You’ll play a key role in developing metric based reports, developing & maintaining customer relationships, and assisting with the overall success of the department.

Responsibilities:

• Developing reports to illustrate service performance operationally & financially

• Assist with selling non covered opportunities at the various Amazon sites

• Assist the team with the planning and coordination of non-covered work

• Assist the Quality Engineering team with any project planning

Qualifications:

• Currently pursuing a degree in Business.

• Strong organizational and multitasking skills.

• Familiarity with data analysis tools like Qlik Sense or Power BI is a plus.

• Excellent written and verbal communication skills.

• Proactive, resourceful, and eager to learn.

• Ability to work collaboratively in a fast-paced dynamic environment.

Benefits:

• Gain hands-on experience in account management, and service management.

• Experience with customer relations and working collaboratively with the customer.

• Opportunity to develop professional skills in account management, customer relations, and sales support.

• Networking opportunities with industry professionals.

Industries:Industrial Automation, Machinery

Function: Management