Restaurant manager

Job Summary

The Restaurant Manager has the primary responsibility of managing and overseeing all Food and Beverage operations of the entire Restaurant, the Bar, the Kitchen and the entire business.

He also has the primary responsibility to manage all the human and material resources.

He has the overall responsibility to ensure the business is profitable based on management goals, and that all operations run smoothly in adherence to established Standard Operating Procedures.

He reports directly to the Managing Consultant and Management.

Key Responsibilities

Coordinating daily restaurant management operations.

Maintaining hygiene, safety and food quality standards as per the Established Standard Operating Procedures.

Oversee all departments by working closely with all staff to provide direct supervision in carrying out their duties.

Hold regular briefings and meetings with all staff to execute management programs.

Ensure full compliance with the Restaurant’s operating controls, S.O.P.s, policies, procedures, and service standards.

Maximizing the Restaurants’ revenue drive through innovative traditional and digital marketing strategies and sales practices.

Personally create and drive strategies and contents for all marketing campaigns.

Assigning tasks and coordinating work shifts.

Personally handle complaints, and overseeing the service recovery procedures.

Responsible for the preparation, presentation, and subsequent achievement of the Restaurant’s annual Operating Budget, Marketing and Sales Plan.

Delivering superior food and beverage service and maximizing customer satisfaction.

Organization and facilitation of training for members of staff being managed.

Ensure full compliance with the Restaurant’s operating controls, SOPs, policies, procedures, and service standards.

Personally handle guests' complaints, and oversee the service recovery procedures.

Manage the profitability drive of the Restaurant, ensuring revenue and guest satisfaction targets are met and exceeded.

Ensure all decisions are made in the best interest of the Restaurant and management.

Developing improvement actions, and carrying out cost savings strategies.

Demonstrate a strong understanding of P OR L statements, and the ability to react with impactful strategies.

Industries:Human Resources

Function: Others