General Manager, Operations

Job Summary

As a key member of the executive management team, the GM, Operations oversees the end to end downstream operations of the business, including petroleum product supply, marine discharge, terminal storage, and inland distribution.

The role is central to aligning operational strategy with trading goals, ensuring HSE compliance, regulatory adherence and seamless integration of all logistics activities.

The GM ensures infrastructure capacity, product integrity and supply reliability to support commercial success and customer satisfaction.

Key Responsibilities

Strategic Leadership & Planning:

Develop and implement operations strategies aligned with the company's trading, supply and distribution objectives.

Lead strategic planning and forecasting for product sourcing,vessel scheduling,inventory management,and depot network utilization.

Work with executive leadership to evaluate and execute capital investments,asset upgrades,and infrastructure expansion projects

Provide insight driven recommendations to enhance competitive positioning in the downstream petroleum markets

Supply, Trading & Distribution:

Manage the entire petroleum product supply chain—sourcing, importation,inventory control,and trading execution.

Interface with refineries, trading partners, and government agencies to secure product availability, regulatory permits, and import allocations.

Drive inventory turnover, optimal stock levels, and gross margin improvement through effective trading and logistic synergy.

Logistics & Transportation:

Oversee planning and execution of product movement to terminals, depots, bulk buyers and retail outlets.

Ensure efficiency in transport management—fleet routing, scheduling, and transporter performance.

Monitor and enforce delivery KPIs such as OTIF (On Time In Full), turnaround time, fuel loss, and cost-per-litre metrics.

Leverage ERP systems and logistics dashboards to track operations in real-time and respond proactively.

Industries:Human Resources

Function: Others