Employee Relations, Employee Experience & Culture Associate

Key Responsibilities:

Employee Relations:

Support the handling of disciplinary cases, grievances, and general conduct matters in line with HR policies and Kenyan labour laws.

Maintain accurate and confidential employee relations case records and trackers.

Assist in preparing documentation for hearings, appeals, and investigations.

Support updates to HR policies and manuals to ensure compliance with employment legislation.

Organize and participate in staff forums and employee-management forums as needed to promote dialogue and issue resolution.

Employee Experience & Culture:

Coordinate and organize employee engagement initiatives, recognition programs, and culture campaigns.

Support planning and delivery of internal events including townhalls, team-building activities, and wellness sessions.

Contribute to the design and rollout of employee experience journeys and moments that matter across the employee lifecycle.

Support the preparation of employee newsletters and reports on welfare, engagement outcomes, and organizational actions.

Help administer employee feedback tools such as engagement and pulse surveys.

Draft internal communication content related to employee experience, engagement, and workplace culture.

Assist with organizing focus groups, analyzing engagement data and identifying areas for improvement.

Organize and deliver company-wide and departmental recognition programs such as awards, appreciation events, and spotlight campaigns.

General Support:

Provide day-to-day HR administrative support including documentation, reporting, and coordination with business units.

Work closely with HR Business Partners and other HR teams to deliver responsive and people-focused support.

Knowledge, experience and qualifications required

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Diploma in Human Resource Management and/or CHRP certification is an added advantage.

1–2 years of experience in generalist HR roles, with exposure to employee relations and engagement.

Solid understanding of the Kenyan Employment Act and Labour Laws.

Experience supporting disciplinary processes and coordinating employee engagement activities.

Industries:Health, Wellness & Fitness

Function: Others