Customer Operations Intern at Duplo

Duplo

Not Disclosed
1 Opening(s)
Posted 3 days ago
Internship
Application endsJul 18, 2025

Job Description

About the job

We have started building our professional LinkedIn page.

Company:

Location: Nigeria

State:

Job type: Internship

Job category:

Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.

We Are Recruiting To Fill The Position Below

Job Title: Customer Operations Intern

Location: Lagos

Employment Type: Full-time

Responsibilities

Assist in onboarding new customers and preparing success documentation.

Support the support team by triaging issues and managing ticket queues.

Gather customer feedback and synthesize insights for internal teams.

Support with updating customer documentation, FAQs, and training materials.

Assist in analyzing performance reports from support and success tools.

Schedule and coordinate customer calls, trainings, and follow-ups.

Participate in team meetings, note key action items, and follow through.

Requirements

Candidates should possess relevant qualifications with excellent work experience.

Recent graduate (Business, Communications, or related field).

Comfortable using Google Workspace, spreadsheets, and communication tools.

Prior internship experience in customer-facing roles is a plus.

Good verbal and written communication skills.

Industries:Financial Services

Function: Telemarketing and Telecalling

Job Skills

Job Overview

Date Posted
June 03, 2025
Location
Lagos, Lagos
Offered Salary

Not disclosed

Expiration date
July 18, 2025
Experience
0 To 3 Years
Qualification
Bachelor of Business Administration, Bachelor of Science in Marketing
Your dream job is just a tap away — only on the BoostGrad app.
View on Boostgrad App
View on Browser
Continue