Business Development Lead

Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.

Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.

Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts

Participate to the monthly account reviews.

Analyze and profile client accounts based on performance, value, potential and generate periodic reports.

Generate monthly sales operations reports for submission and consultative review with management.

Keep Management updated on customer needs and relevant market intelligence.

Profile

Degree in Marketing or related fields

Clearing and Forwarding knowledge

Industries:Logistics & Supply Chain

Function: Sales