
Branch Administrator (TRM)
Baron Capital Limited
Job Description
Key Responsibilities
Loan Processing & Credit Management
Manage the full loan lifecycle – from application, appraisal, approval follow-up, disbursement, to monitoring.
Ensure all loans meet credit policy standards and are processed within defined turnaround times.
Maintain proper documentation and loan files for audit readiness.
Collections & Portfolio Health
Monitor repayments and aging reports to reduce default rates and enhance portfolio quality.
Follow up on delinquent accounts through reminders, field visits, and customer engagement strategies.
Work closely with recovery teams to escalate and resolve non-performing loans.
Generate monthly branch portfolio performance reports and insights.
Client Relationship Management
Build and maintain strong relationships with individual and group clients to foster loyalty and repeat business.
Offer financial guidance and support clients in understanding loan terms, repayment schedules, and financial planning.
Resolve client complaints promptly and professionally, ensuring a high level of customer satisfaction.
Branch Operations & Compliance
Oversee daily operations of the branch, ensuring compliance with internal controls, SOPs, and regulatory requirements.
Ensure accurate record keeping and reconciliation in line with company policy.
Supervise and support branch staff to meet performance targets and client expectations.
Business Growth & Community Engagement
Participate in marketing campaigns in the branch
Contribute to the development and execution of branch-level sales and client acquisition strategies.
Industries:Financial Services
Function: Admin and Back office
Job Skills
- Organizational Skills
- Communications
- Administration
- Loan Processing
- Risk Assesment
Job Overview
Date Posted
Location
Offered Salary
Not disclosed
Expiration date
Experience
Qualification
