Senior HR Officer – Learning & Development and Performance Management

Job Purpose

The role is responsible for supporting Bank wide Learning & Development, talent, and performance management initiatives.

Job Specification

Education

Bachelor’s degree in Human Resource management or related field from an accredited University.

CHRPK or Higher Diploma in HR will be an added advantage

Member – IHRM

Work Experience

Over 6 years’ experience in Human Resources of which 3 years and above should have been in Learning and Development in a Banking / Financial sector.

Summary of Key Responsibilities

Training needs analysis – collection and collation and suggest relevant interventions.

Drafting of Annual Training and Development Plan/Calendar and budgeting.

Overseeing all administrative and logistic issues relating to Learning and Development.

Supporting the E-Learning Platform including the development of e-learning content.

Monitoring the execution of the Annual Training Plan (ATP)

Periodic reporting on the Learning and Development Programs

Liaison with Training providers – both internal such as Subject Matter Experts and External providers.

Supporting the Coaching and Mentorship programs.

Assessment of the impact of Learning and Development including return on investment.

Follow up with Line managers to ensure adherence to the calendar and guidelines relating to performance management.

Participate in the review of performance targets to ensure they are SMART.

Support Talent management initiatives such as talent pools, HIPO program, succession management, among others.

Key Competencies

Learning & Development – the entire spectrum / Training Cycle.

Performance Management- understanding of entire performance management cycle.

Management and Support of E-Learning platforms such as Percipio or Udemy.

Hands on experience in the use of Balanced Scorecard (BSC).

Excellent analytical skills.

Communication skills

Interpersonal skills

Industries:Banking

Function: Human Resources