Customer Service Representative | MOA, Pasay

Roles and Responsibilities

Interact with the customers to provide them with the information and assistance they need on our client’s products and services over the phone.

Create, manage, and drive closure on service requests.

Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.

Typically handles straightforward problems/issues and refers more complex issues to senior staff.

Provide excellent customer service by focusing on providing a great experience.

Minimum Qualifications

At least high school graduate

With 1-year BPO EXP

Good English communications skills

Strong customer orientation skills

Amenable to work Onsite MOA, Pasay City

What We Offer

Competitive Compensation Package with Retention Program Incentives, Performance Incentives

In-house training

HMO on Day 1

Dental coverage

Personal development programs

Meal and other allowances

Industries:Outsourcing/Offshoring

Function: Others