Administrator – HR & Operations

Key Responsibilities

Executive & Administrative Support

Provide direct administrative support to the Directors and senior leadership.

Manage calendars, coordinate internal and external meetings, and prepare reports or briefing materials.

Draft and manage correspondence, presentations, and official documentation.

Human Resource Management

Oversee recruitment, onboarding, performance reviews, and staff development initiatives.

Maintain up-to-date personnel records, contracts, and compliance documentation.

Monitor employee attendance, manage leave schedules, and support staff welfare programs.

Support in conflict resolution, team structure development, and adherence to internal policies.

Front Office & Client Coordination

Serve as the first point of contact for clients, suppliers, and partners.

Answer and direct phone calls professionally and manage all front office communication.

Ensure the reception and meeting areas reflect the company’s brand and values.

Office & Operations Management

Oversee procurement of office supplies and operational materials.

Ensure office systems (filing, inventory, communications) run smoothly.

Liaise with transport, logistics, and external service providers to coordinate daily operations.

Supervise support staff including drivers, office assistants, and cleaners.

Corporate Communications & PR Support

Coordinate official communications, company notices, and executive memos.

Support Directors in planning corporate events, meetings, or external engagements.

Maintain confidentiality and represent the company with professionalism.

Qualifications & Experience

Bachelor’s Degree or Higher Diploma in Business Administration, HR Management, Communications, or a related field.

Minimum 3 years of relevant experience in an administrative, HR, or front office coordination role.

Experience in a dynamic, fast-paced work environment with multiple reporting lines is an added advantage.

Industries:Non-profit Organization Management

Function: Admin and Back office